FAQs
What is CaseCAD's privacy policy?
How does CaseCAD protect my credit card information?
Does CaseCAD ship outside of the United States?
Does CaseCAD offer quantity discounts for large orders?
|
 |
Ordering custom-made foam inserts with our Internet-based service is fast, easy
and hassle-free. The following simple steps will, in a matter of days, transform
the foam insert you are now only imagining into one that you can hold in your
handsand slip into your case.
|
STEP 1. Download CaseCAD, our free insert-design software, install it on your computer and familiarize
yourself with it by reading the online user guide.
|
|
|
STEP 2. Design your case insert with CaseCAD. At any time, you can query
CaseCAD to find out the price to have your custom insert fabricated.
|
|
|
STEP 3. Prepare a file for transmitting your order to us using CaseCAD's
Order menu. A wizard will guide you through this simple process, which
entails little more than indicating your name, address and preferred
method of shipment.
|
|
|
STEP 4. Send this file to us as a standard email attachment. Within an hour, you will
receive a reply confirming receipt of your order and indicating the estimated
time needed for fabrication. That message will also direct you to a special
page on this Web site, from which you arrange payment using your credit card and secure e-commerce
protocols.
|
|
STEP 5. Typically, within four to six business days from when you arrange payment, you will receive a second
email message indicating that your order has been sent off. This message will include
the tracking number of our carrier (United Parcel Service) so that you can
follow the progress of the shipment online.
|

Dave in Houston writes:
The insert arrived in excellent shape and my equipment fit like a glovenice job!
|